This article outlines the grievance policy for handling conflict and complaints within the Diocese.
Overview
Open communication and feedback are essential to healthy faith communities and workplaces.Disagreements can arise in any community, including churches. To support healthy communication andearly resolution, the Diocese adopted a Grievance Policy in 2021.
The policy covers matters that arise in parishes, and also between clergy and between Synod employees.
Separate procedures show the steps to follow for grievances arising in different situations
in parishes: Parish Grievance Procedure
between clergy: Clergy Grievance Procedure
between non-parish-based employees: Employee Grievance Procedure
The procedures seek to resolve grievances early and have been developed to be fair, transparent, and in line with natural justice.